Pelton Community Primary School

Ouston Lane, Pelton, Chester-le-Street DH2 1EZ

Pelton Community Primary

Pelton Community Primary
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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

In this section

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • Stepping Stones
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
The Local Offer
OPAL_Platinum
ISA 2016-2019
Chester-le-Street Learning Alliance
FA
Ofsted Good Provider
Young Carers Neighbourhood Charter
County Durham Young Carers Cahrter
Arts Mark
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School Games Gold

Copyright © 2023 Pelton Community Primary School

Ouston Lane

Pelton

Chester-le-Street

Co. Durham

DH2 1EZ

Tel 0191 370 0260 · Email pelton@durhamlearning.net


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